PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON THE WEBSITE. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE OF THE PRODUCTS/ SERVICES SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF OFFER FOR SALE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.

1. Business

The Website is a platform that facilitates the online sale and purchase of handicraft items. The Vendors are the sellers of products on the Website and will be solely responsible to You for the products sold or for redemption of any Voucher purchased by You through the Website.

2. Products

We offer SHIPPING for all the products on the Website as per the company’s policy, which may be changed without any notice to you. Vat or customs charges, wherever applicable, is not to be borne by User. You should take all responsibility for your own actions in utilizing the products purchased by You and Cailco shall not be liable for any such action.

3. Return Policy

In the event You receive a damaged/defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through email. Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc. The returned products are subject to verification and checks by us in order to determine the legitimacy of the complaint.